What information do we collect?
Various types of data are collected when you register and use services on the tkpk platform. Each category is detailed below.
Account & Identity Information
- Full name, email address, mobile number, and date of birth.
- The password provided at registration (stored in encrypted form).
- Documents required for identity verification (where applicable).
Device & Browser Information
- IP address, browser type and version, and operating system.
- Device type (mobile/tablet/desktop) and screen resolution.
- Platform access times, session duration, and navigation data.
Payment & Transaction Data
- Deposit and withdrawal amounts and timestamps in Bangladeshi Taka (৳ BDT).
- Records of transactions completed via bKash, Nagad, Rocket, or bank transfer.
- Transaction reference numbers and payment account names.
Usage Data
- Sections of the platform accessed, along with logs of betting and gaming activity.
- Record of bonus and promotion usage.
How Is My Collected Data Used?
Tkpk uses collected data solely for the purposes listed below. It is never used for unauthorized or unrelated purposes.
- Account Management: Verifying registration, securing login, and ensuring account integrity.
- Payment Processing: Processing deposits and withdrawals quickly and securely.
- Customer Support: Resolving technical issues and facilitating communication with our support team.
- Fraud Prevention: Detecting unauthorized access, fraudulent activity, and duplicate accounts.
- Service Improvement: Analyzing user experience to continuously improve the platform.
- Notifications & Updates: Sending updates about promotions, new features, or important notices (with your consent).
- Legal Obligations: Retaining data as required to comply with applicable laws in Bangladesh.
What You Need to Know About Cookies & Tracking
Tkpk uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
Cookie Types
- Essential Cookies: Essential for login sessions, security tokens, and core platform functionality.
- Functional Cookies: Remembering your preferred language, theme, and settings.
- Analytics Cookies: To understand which pages are visited most and which features are used most frequently.
You can disable cookies through your browser settings, though doing so may limit some platform functionality.
Is My Data Shared with Third Parties?
Tkpk does not sell or transfer users' personal data to third parties for commercial purposes. However, limited data may be shared in the specific circumstances outlined below.
- Payment Partners: Transaction details are shared with mobile banking providers such as bKash and Nagad as needed to process payments.
- Technology Service Providers: Limited technical data shared with hosting and security providers to operate the platform.
- Legal Obligations: Information may be disclosed in response to lawful orders from Bangladeshi courts or government authorities.
- Fraud Prevention: In cases of serious fraud, relevant authorities may be notified.
Any third parties with whom data is shared are bound by strict confidentiality agreements.
What rights do you have over your personal information?
Tkpk believes every user owns their personal data. The following rights apply to all registered users.
Right to Access
You can view the data stored in your account at any time. A summary of collected data will be provided upon request through our support team.
Right to Rectification
To correct inaccurate or outdated information, use your account settings or contact our support team. Correction requests will be processed within a reasonable timeframe.
Right to Erasure
If you request account closure, your associated personal data will be deleted within a specified timeframe. However, records required by legal obligations or financial transaction history may be retained for a defined period in accordance with applicable regulations.
Data Retention & Security
All collected data is stored on encrypted servers. Regular security audits are conducted to prevent unauthorized access.
Policy Changes & How to Reach Us
Policy Changes
Tkpk reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the updated date will be shown at the top of the page. Continued use of the platform after any policy changes constitutes your acceptance of the revised policy.
Data Security Breach
In the event of a data security incident that could put user information at risk, tkpk will notify the affected users within a reasonable timeframe and take the necessary steps to address it.
Contact Us
For any questions or requests regarding the Privacy Policy, please reach out through the channels below.
Email: [email protected]
Response Time: Usually within 24–48 hours
For General Inquiries The FAQ page Check there — you'll find answers to many questions about your account and data.
Use the links below to learn more or manage your account.